Privacy Policy
Last updated: March 1, 2026
PostCraze ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI social media content generation and scheduling platform.
Information We Collect
Account Information
When you create an account, we collect your name, email address, and profile information through Firebase Authentication (Google sign-in).
Social Media Account Data
When you connect social media platforms (Twitter, LinkedIn, Instagram, etc.), we receive OAuth tokens that allow us to publish content on your behalf. We do not store your social media passwords.
Content Data
We store the content you create, generate, schedule, and publish through PostCraze, including AI-generated posts, drafts, and published content history.
Usage Data
We collect anonymous usage data to improve our service, including page views, feature usage, and performance metrics.
How We Use Your Information
- To provide and maintain our service
- To generate AI content based on your prompts and preferences
- To publish and schedule content to your connected social media accounts
- To send you service-related notifications
- To improve our AI content generation quality
- To provide customer support
Data Security
We implement industry-standard security measures to protect your data. All data transmission is encrypted using TLS/SSL. OAuth tokens are stored securely and encrypted at rest.
Third-Party Services
We use the following third-party services:
- Firebase — Authentication and data storage
- Google Cloud — Infrastructure and AI services
- Social Media Platform APIs — Content publishing (Twitter, LinkedIn, Instagram, Facebook, TikTok, YouTube, Pinterest, Threads)
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Disconnect social media accounts at any time
- Export your content data
Data Retention
We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days. Published content on social media platforms is managed by those platforms.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@postcraze.com.